Shipping Policy

1. Shipping Zones and Rates:

• We currently offer shipping within the United States of America. Shipping rates are calculated based on the weight of the products and the destination address.
• For international orders, please note that customs duties and taxes may apply, which are the responsibility of the customer.

2. Processing Time:

• Orders are typically processed and shipped within 02 business days of the order placement, excluding weekends and holidays.
• In case of any delays due to unforeseen circumstances, such as high order volumes or inventory issues, customers will be notified promptly.

3. Shipping Methods:

• We partner with reputable carriers to ensure reliable delivery of your fitness products. Shipping methods available may include standard ground shipping, expedited shipping, and freight delivery for larger items like dumbbell racks.
• Customers will have the option to select their preferred shipping method during the checkout process.

4. Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track your package's journey until it reaches your doorstep.
• For freight deliveries, our shipping partner will contact you directly to schedule a delivery time that is convenient for you.

5. Delivery Time:

Estimated delivery times vary depending on the shipping method selected and the destination address.

• Standard Fedex ground shipping typically takes between 07 business days, while expedited shipping may arrive sooner.
• For freight deliveries, transit times may be longer due to the nature of the service and may require additional processing time.

6. Shipping Restrictions:

• Some fitness products, particularly those containing hazardous materials or oversized items, may be subject to shipping restrictions to certain locations.
• Customers are responsible for ensuring that the products they order comply with any shipping regulations in their area.

7. Delivery Address:

• Customers are responsible for providing accurate and complete delivery information during the checkout process.
• We are not liable for any delays or mis-deliveries resulting from incorrect or incomplete address information provided by the customer.

8. Damaged or Lost Shipments:

• In the unfortunate event that your order arrives damaged or goes missing during transit, please contact our customer support team immediately.
• We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible, which may include issuing a replacement or refund.

9. Legal Compliance:

• Our shipping policy complies with all relevant laws and regulations governing ecommerce and shipping practices in United States of America.
• We reserve the right to update our shipping policy as needed to remain compliant with any changes in laws or industry standards.